Terms and Conditions of use of D.O.C. Website

This website is owned and operated by the Department Of Contractors (hereafter referred to as "D.O.C. and this agreement sets forth the terms and conditions which apply  to the use by you("Client") of the D.O.C. sites.  D.O.C. and Client may be referred to in the agreement individually as a party" and collectively as the parties.

1.   Services.  Relying on Client's representations and promises in the agreement, D.O.C. agrees to provide consumer background             

      screening reports to client (Reports") as set forth in the agreement.  references to "Reports" refer to the actual report, as well as all 

      individual information contained in the report.  Following execution of the agreement by both parties and client's successful  

      completion of D.O.C.'s customer verification requirements,  Client may purchase reports from D.O.C. as set forth in the agreement.  .

      D.O.C. may periodically provide client with documents and forms that convenience and do not constitute legal advice to client from

      D.O.C.

      D.O.C. relies entirely on the information furnished by its clients and third party information suppliers ("Suppliers") when preparing

      reports.  D.O.C.  shall utilize commercially reasonable efforts to ensure complete and accurate reports; however, D.O.C. shall

      commercially reasonable efforts to ensure complete and accurate reports;  D.O.C. does not guarantee the completeness or accuracy

      of any report.  

2.   Term.  This agreement shall have no term.  Client may discontinue obtaining reports from D.O.C. under this agreement at any time, 

       with or without cause, and with no prior notice required.  D.O.C. reserves the right to terminate or suspend client's access and use of 

       site with or without notice.

3.    Client's General Responsibilities.  If client believes it has failed to fulfill any of its obligations in the agreement,  it shall promptly notify          D.O.C. in writing.  Client represent that it is an existing business with a legitmate need for reports offered by D.O.C.  Client shall be the 

        end user of al reports and shall not resell or otherwise transfer reports to any other party unless required by law to do so .  Unless 

        D.O.C. agress otherwise in writing,   Clients shall request reports only for one of the following permissible purpose set forth in the 

       Fair Credit Reporting Act, 15 U.S.C. & 1681 et seq.("FCRA") et seq. ("fcra") (regardless of whether other purposes are permitted by 

       law): insurance underwriting, employment by hire or contract, granting credit, collection of an account, establishing eligibility for 

       licensing, in connection with a legitimate businesstransaction initiated by the individual whi is the subject of the report 

       ("consumer") or in accordance with the written instructions of the consumer. If requested by D.O.C., client shall promptly supply 

       D.O.C. with the name and phone number of the client contact person with whom D.O.C.may discuss the contents of reports furnished 

       to client or to verify information furnished by client. Client is responsible for ensuring security , confidentiality and authorization of 

       access to report. Accordingly, Client shall implement and maintain the following minimum security standards and practices:

       (1)   Client shall only allow its employees with a need to know such information in performance of their job duties to have access to 
     D.O.C. reports,  account user name es, account numbers and passwords and client shall maintain all such information with strict 

      security and confidentiality;

      (2)    Client shall maintain facilities and systems adequate to protect such information from unauthorized access (including physical 

      and electonic security); 

      (3)    Client shall ensure that any devices used to order, receive or view reports are located in a secure location of clients's business 

      facility and that such devices are locked and turned off after normal business hours or any other time when not being used by the

      authorized employees referenced above;

      (4)     client shall change passwords periodically in accordance with then-prevailing industry standard security polices;

      (5)     Client shall promptly advise D.O.C. in writing when a any client user name and/or password should be blocked due to an

                 employee termination, resignation,ets, thus allowing D.O.C. to block the user name and/or password from further use;    

      (6)     Client shall monitor the access and usage of its systems to dect any unauthorized access and usage that might compromise the 

                 confidentiality of reports;

      (7)      Client shall review its monthly  D.O.C. invoices as one method of detecting unauthorized usage and prompltly report any

                  any suspected violations to D.O.C:

      (8)       Client shall comply with the federal Trade Commission's Disposal Rule (www.ftc.gov/opa/2004/11/factadisposal.htm) in

                   order to properly dipose of reports;  and

      (9)        If client fails to comply with any obligation in the agreement,  D.O.C. may immediately suspend client's access

                   to reports

4.   Client's FCRA and Dppa Responsibilities.

       4.1      prior to requesting a report, Client shall; (i) disclose to the consumer that a report may be obtained and (ii) except as 

                  otherwise permitted by law,  obtain the written consent of the consumer,  using a compliant authorization form, allowing

                  client to obtain the report.  Such written consent may not be required if the consumer is applying for a position over which the 

                  secretary of transportation has the power to establish qualifications and maximum hours of service and who applies for the 

                  position by mail, telephone, computer or other similar means, but not in person.  If this exception applies;  Client shall obtain 

                  consent from such consumer by oral, written or electronic means pursuant to the FCRA.

       4.2     Prior to requesting an investigative consumer report, as defined in the FCRA.  Client shall (1) provide written notice to the 

                  consumer that an investigative consumer report has been requested; (ii) provide to the consumer a summary of the 

                  consumer's rights under the FCRA;and (III) If requested, provide all required disclosures to the consumer. 

       4.3      prior to taking potentially adverse employment action against the consumer, based in whole or in part on the information

                   contained in a report furnished by D.O.C. clients shall provide a copy of the report to the consumer and a written description 

                   of the consumer's rights under the D.O.C, except as otherwise set forth in the D.O.C.

       4.4      After taking any adverse action against the consumer based on information contained in a report furnished by D.O.C. 

                   client shall; (i) provide notice of such action to the consumer; (ii) provide the consumer with the name, address and telephone

                    number of D.O.C;  (iii) inform the consumer that he or she is entitled to a free copy of the report and  has a right to dispute 

                    information contained in the report in accordance with the FCRA; and (iv) inform the consumer that D.O.C. did not make the 

                    decision to take the adverse action and that D.O.C. is unable to provide the consumer the specific reasons why the adverse 

                    action was taken by client.

       4.5       If client obtains Motor Vehicle Reports ( "MVR")  from D.O.C,  Clients shall comply with the driver privacy protection act, 18 

                    U.S.C. 2721 et seq, ("DPPA") as well as the laws and regulations of the state issuing each particular MVR. is from a state

                    prohibiting such transmission.  Client shall not obtain MVRs from D.O.C. and then transfer the D.O.C.s to another company,, 

                    the  individual driver or any other party unless required by law to do so;  provided , insurance agents may transfer MVRs 

                    directly to their insurance company as required in order to facilitate the transaction for which the report was ordered

       4.6       As a client of D.O.C. we may provide you with templates for your use during the background screening process.

                    Client acknowledges that any compliance-related templates (e.g; the disclosure and authorization notice, pre-adverse

                    and adverse action letter)  provided by D.O.C. on our website or otherwise are intended for instructional purposes only and 

                    are not intended as legal advice,  D.O.C. recommends clients consult with an attorney to review any templates to ensure

                    compliance with the fair credit reporting act (15 U.S.C. -1681 et seq,) and applicable state law related to background

                    screening and consumer disclosures and notices. 

5.                Compliance with law.  Each party shall comply with  the following, as applicable:  (i) FCRA, (ii)DPPA, (iii)  gramm-leach Bliley 

                    act(15 U.S.C. section 6801 et seq.) ("GLB") and (iv) all other present  future  applicable federal, state and local laws 

                    regulating the furnishing and use of reports.  D.O.C. does not undertake any obligation to advise  client of its legal obligations.  

                    The failure to comply with all applicable laws and regulations may result in a breach of the agreement , termination of service, 

                    and civil and criminal liability.  Client shall promptly execute and return to D.O.C. all documentation required , now or in the 

                    future , by D.O.C. or any government agency to permit release of information or to ensure compliance with applicable laws

                    or regulations.  Due to the five year FCRA sol,  D.O.C. suggest a minimum of six  year record retention policy for our employer-

                    Clients for any record arising out of or relating to a background check.

6.                Billing and payment . client shall pay D.O.C. for all products and services ordered even if no records are found.  Client shall

                    pay all pass-through fees, applicable taxes and charges made by information sources for release of records used in compiling

                    reports.  Such fees, taxes and charges will be included on D.O.C. invoices and are subject to change without prior notice. 

                    D.O.C. will invoice client monthly and client shall pay all invoices within five (5) days after the invoice date  (Via credit or 

                    checking account placed on file at the time of new account setup).  If client is working through one of D.O.C.  authorized

                    resellers,  then reseller may be in charge of billing and collection.  Client shall pay a service charge of one and one-half 

                   percent (1 1/2 % ) per month ( or the maximum permitted by applicable law, if lower ) on all past due invoice amounts.   

                   Client shall pay D.O.C. reasonable attorneys 'fees and cost incurred in the collection of  amounts due. 

                   Client shall be liable for all charges incurred prior to the effective date of the termination or cancellation of the agreement. 

7.                Confidentiality.  reports provided by D.O.C. to Client are highly confidential and client shall treat all reports and any other 

                   documentation provided by D.O.C. in strict confidence and shall not make such reports and information available to any other 

                   party except as expressly provided in the agreement or as required by law.  Except as required by law otherwise set forth

                  in the agreement, the terms and conditions of the agreement and all proprietary information exchanged by the parties and all 

                  documents referenced in the agreement, including invoices (collectively "confidential information") are confidential and neither  

                  party shall disclose confidential information without  prior written consent of the other party ; provided, the party to whom 

                  information is disclosed will have no obligation to preserve the proprietary nature of any confidential information that (i) was 

                  previously known to such party free of any obligation to keep it confidential;  (ii) is or becomes publicly available by other 

                  than  unauthorized disclosure: (iii is developed by or on behalf of such party independent of any information furnished

                  pursuant to the agreement;  (iv) is received from a  third party whose disclosure does not violate any confidentiality obligation 

                  or (V) is disclosed pursuant to the request of a governmental agency or court of competent jurisdiction to the extent such 

                  disclosure is required by a valid law.

                  regulation or court order, and sufficient notice is given by the recipient to the disclosing party of any such request to permit 

                  the disclosing party to seek a protective order or exemption from such request.

 

8.              Indemnification; limitation of liability; damages.   client shall indemnify, defend and hold harmless D.O.C. and its officers,

                 directors, employees, representatives, agents, contractors, suppliers and resellers, from and against any and all expenses,

                 losses, claims, judgments and liabilities of any kind arising directly or indirectly from client's  breach of the agreement,  

                 Client's knowing violation of any applicable law or from the collection,  possession,  furnishing, transmittal or use of the 

                 reports or other confidential information exchanged pursuant to the agreement. D.O.C. shall indemnify, defend and hold 

                 client and its officers, directors , employees, representatives, agents and contractors from and against any and all expenses.

                 losses, claims, judgments and liabilities of any kind arising directly or indirectly from D.O.C. breach of the agreement or from

                 D.O.C.  knowing violation of any applicable law.  Client shall not assert any claim for and waives liability against D.O.C. for any

                 inaccurate information included in any report unless D.O.C. had actual knowledge of the error and failed to correct it.  Because 

                 D.O.C. has no involvement with the use of reports provided to client,  Client shall not assert any claim against D.O.C. for

                 damages  claimed by a third party relating to client's use of reports.

                 Subject to the remainder of this section,  in no event will either party be liable for any indirect,  consequential, special, incidental

                 or for any lost profits of any kind,  even if such party has been advised of the possibility of such damages or loss.  Client

                 acknowledges that its failure to comply with obligations in the agreement could result in D.O.C. losing access to its sources 

                 data used to compile reports and in such cases D.O.C retains the right to seek any resulting damages directly from client

                 and such right is not subject to the limitation on damages set forth in the preceding sentence. 

 

9.              warranties.  reports,  website content and other information and services provided by D.O.C. are provided "AS-IS" and D.O.C.

                 disclaims any warranties of any kind,  either expressed or implied.  D.O.C. does not guarantee the correctness,  completeness, 

                 completeness,  merchant-ability,  or fitness for a particular purpose of reports or other information provided to client.

 

10.            Use of D.O.C. website.  D.O.C. may maintain a website (" Website ") that client may access to order reports pursuant to the 

                  agreement; provided,  the availability of reports over the internet is subject to federal, state, and local laws as well as 

                  contractual obligations D.O.C. has with suppliers.  Client shall not use any automatic method to avoid inactivity,  disconnect or

                  otherwise maintain a website connection unless actually using it.  Client shall not post on or transmit to the website any 

                  defamatory,  obscene or otherwise illegal content.  D.O.C. does not guarantee that the website will be free from interruptions, 

                  errors, computer viruses or other harmful components,  but D.O.C. will  use commercially reasonable efforts to maintain a safe 

                  website.  D.O.C.  may withdraw,  improve or otherwise modify the website content at any time without notice.  Under no 

                 circumstances will D.O.C. be liable for any damages related to client's use of the website.  D.O.C.claims a copyright interest in all

                 website content.   Department of Contractors,   and D.O.C.  are trade names and /or trademarks that client shall not use without

                 express written permission from D.O.C.

 

11.            Ownership of Computer Programs.   The agreement does not include the sale or license of any computer program used in

                  D.O.C. provision of reports.  Such programs are not to be sold,  transferred,  assigned or downloaded by client to any other

                  person or entity.

 

12.            Force Majeure.  Neither party will be liable to the other for any delay or failure in its performance of obligations in the  

                  agreement ( other than payment obligations ) if  and to the extent such delay or failure arises beyond the reasonable

                  control of such party,  including, without limitation, acts of god or public enemies, labor disputes, equipment  malfunctions, 

                  computer downtime, material or component shortages, supplier failures,  embargoes, earthquakes, fire ,  flood ,  epidemics, 

                   rationing, acts of local,  state or national governments or public agencies,  utility or communication failures or delays , riots

                   and strikes. 

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13.              Governing law;  Venue; legal costs and fees.   The agreement will be governed by the laws of the state of Arkansas without

                    reference to its conflict of law principles and the parties consent to the exclusive jurisdiction of the federal, state and local 

                   courts in Arkansas with regard to actions brought to enforce or interpret the agreement.  Venue for all such actions will be in 

                    Washington County, Arkansas.  In the event of any controversy, claim, or dispute between the parties to this agreement, 

                    shall be entitled to recover from the losing party to this agreement reasonable expenses,  attorney's fees, and  costs.

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14.              Assignment.  The agreement is assignable by D.O.C at any time to a successor in interest.  Due to D.O.C.  verification

                   procedures for all clients,  Client shall not assign the agreement , in whole or in part, to any party, even a successor in 

                   interest,  without D.O.C. prior written approval,  Client shall promptly notify D.O.C. in writing of any of the following events;  

                   change in ownership of client's business:  merger:  name change:  or any other change in the nature of client's business 

                   that  in any way affects client's right to request and receive reports. 

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15.              Audit rights.  Client shall comply with procedures and guidelines established by D.O.C. and suppliers regarding the ordering

                    and use of report information.  D.O.C. and suppliers have the right to require reasonable evidence of client's  compliance 

                    with applicable laws and the agreement and client shall fully cooperate with such inquiries and request.

                    D.O.C.  and suppliers may conduct periodic audits of client's compliance with its obligations in the agreement  and with 

                    applicable laws.   The party conducting the audit will provide reasonable advance notice and conduct the audit during regular 

                    business hours. 

16.              notice.  All notices required or permitted to be given pursuant to the agreement must be in writing and may be delivered (i) in

                    person ,  (ii) by certified mail, postage prepaid ,  return receipt requested,  (iii) by facsimile, (iv) by electronic mail or (v) by a 

                    commercial overnight courier that guarantees next business day delivery and provides a confirmation receipt.  all notices will 

                    be effective upon delivery.

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17.               Entire agreement;  Amendments.   The agreement ,  including all exhibits, addendum, schedules and amendments (all

                    of which are incorporated by reference and included in the definition of "agreement"),   supersedes any and all prior

                    negotiations and agreements, oral or written, between the parties, and represents the entire agreement between the parties 

                    regarding the subject matter of the agreement.  Any amendment  to the agreement must be in writing and signed by an 

                    authorized representative of each party.

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18.               Client Verification;  Physical Inspection.   to assist D.O.C. with its client verification processes.  Client shall provide any 

                     information and documentation reasonable requested by D.O.C. client represent that all such information and 

                     documentation will be true and complete and client shall promptly notify D.O.C.  if the information or documentation

                     becomes inaccurate or incomplete.    Unless client is informed otherwise by D.O.C. ,  a physical inspection of client's place

                     of business may be required before D.O.C. will provide client with access to reports.  this includes a separate inspection

                      for each client location where reports will be retrieved from D.O.C. A physical inspection is a brief on-site visit by  a 

                      D.O.C. contractor conducted to verify client's type of business and to ensure client's compliance with D.O.C customer

                       verification requirements.  A representative from the inspection company will contact the client representative to schedule an

                       appointment. 

 

19.                 Miscellaneous Provisions.

                       19.1      D.O.C.  is an Equal Opportunity Employer and complies with all applicable employment laws,  Executive orders and 

                        regulations.   D.O.C.  does not discriminate in its hiring and promotion practices or in the enforcement of its policies and 

                        procedures on the basis of race, color, creed, sex , age, marital status or national origin.

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                       19.2      The relationship of  the parties created by the agreement is that of independent contractor and not that of

                       employer/ employee, principal/agent, partnership, joint venture or representative of the other,  Neither party shall represent

                       to third parties that it is the employer, employee, principal, agent, joint venturer,  partner or representative of the other party.

                       

                       19.3       If a purchase order is issued for services provided pursuant to the agreement and any term or condition of the 

                        purchased order conflicts with the agreement, the terms and conditions of the agreement will prevail.

 

                        19.4      If any provision of the agreement is determined to be void, Illegal or unenforceable, it will be deemed automatically 

                         adjusted to the minimum extent necessary to conform to applicable requirements of validity,  Legality and enforce-ability

                         and, as so adjusted,  be deemed a provision of the agreement as if it were originally included in the agreement.  In any

                         case,  the remaining provisions of the agreement will remain in effect.

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                         19.5       The subject headings of the sections of the agreement are included solely for purposes of convenience and  

                          reference  and will not be deemed to explain, modify, limit,  amplify or aid in the meanings,  construction or interpretation

                          Of any of the provisions of the agreement.

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                         19.6         No termination of the agreement will affect the parties' rights or obligations pursuant to other provisions of the 

                          agreement that, by their sense and context,  are inteded to survive termination of the agreement,  including without

                           limitation, use of reports, payment obligations, disclaimer of warranties, release of claims, indemnification,

                           confidentiality and limitation of liability.

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                           19.7         Each party represents that the agreement has been executed on such party's behalf on the date written below by

                            a  representative authorized to blind that party with respect to the undertakings and obligations contained in the 

                            agreement. 

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                           19.8        General Verification Practices;  Domestic and international higher education verification are conducted by 

                            accessing a national database containing the uploaded graduation results of participating educational  institutions. for

                            non-participating institutions, a verification consists of a minimum  of  three request attempts to the institutions by phone

                            fax, and /or email with the applicant's name .   DOB  degree, and last four digits of the social security number being

                            provided.  The standard question format consist of : Name on school records,  date of award,  Degree title, official name

                            of school, and major course (s) of study.   Employment verification consist of a researcher contacting the previous

                             employer by means of phone, fax, and/or  email with the following question format;   Employment dates, Ending Title.

                             Ending pay , Ending Duties, reason for leaving, and rehire eligibility.  Details of search package descriptions and pricing

                             information are displayed on the administration page of a client's account.

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                             19.9          Due to the five year FCRA SOL,  D.O.C. suggests a minimum of a six year record retention policy for employer 

                              clients for any record arising out of,  or relating to , a background check provided by D.O.C.

                        

   

                           

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